All purchases must be returned in their original condition with tags attached within 30 days for a full refund or exchange.

For exchanges, please include the desire model and color. We recommend contacting us at customerservice@etoilestar.com or 972-863-9228 to place your exchange on hold so it does not sell out while we await to receive your package. Please make sure to indicate your original order number and the new item you want to place on hold.